Q: Do you bill my insurance company?
A: Yes, We will send all of your insurance information to our billing service and they will process your account. If you need to contact our billing service, please contact MediClaims at 1-800-538-8278..
Q: Do you offer car seat safety & installation services?
A: The EMS, Police, & Fire Departments for the City of O’Fallon have trained and Certified Car Seat Safety Technicians to assist you in education and installation of safety seats. Please call for an appointment at (618) 624-4516.
Q: How can I become CPR certified?
A: Just call our office between 8:00 a.m. and 4:00 p.m. Monday thru Friday to arrange a class at 618-624-4516.
Q: Is there a non-emergency number that I can call?
A: The non-emergency number for O’Fallon EMS is 618-624-4516
Q: I would like to have my blood pressure taken without calling 911, do you provide that service?
A: Yes, during business hours you may stop by and any of our staff members will take your blood pressure.
Q: How many calls per year do you go to?
A: In 2007, O'Fallon-Shiloh EMS responded to approximately 3600 calls.
Q: How many ambulances are on at one time?
A: We currently have 2 Advanced Life Support Transport units and 1 Advanced Life Support Non-Transport Supervisor Unit.
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