We have received outstanding feedback from those of you who were able to attend Blocks 1-3 during the first round. For those of you who missed them, the classes will be repeated on an as needed basis—schedule pending currently. As a reminder, this is a new and ongoing program which is part of a long-term commitment to City of O’Fallon employees. The training protocol
begins with required sessions and will grow into the optional training sessions that were requested through the employee training survey as well as data gathered at the listening sessions. All of these topics will allow employees to grow professionally and learn a number of things that improve their performance as well as the City’s image.
We hope you will make time to attend some additional voluntary sessions as well as the required classes. All of these classes will be of great benefit to you in your professional endeavors. Upon completion, each attendee receives a certificate of completion.
Block 1: Know your communication style and methods (Required)
1. Toxic communicators contaminate morale.
2. Assertive communicators separate the facts from their feelings.
3. Self-disclosure binds or destroys relationships: rumor mill & gossip.
4. Left and right brain communicators: which are you?
Taught by Jan Mirikitani
Block 2: Productive Workplace Conflict Resolve (Required)
1. Your style for handling conflict: assertive, aggressive or passive.
2. Personal accountability to City, the chain of command and fellow employees.
3. Workplace conflict: gossip, hurt feelings, grudges, cliques, lazy, inept, selfish.
4. Conflict-resolve tool-box: boundary setting, finding solutions, affirmation.
Taught by Jan Mirikitani
Block 3: We are the City of O’Fallon! (Required)
1. Customer service tenants.
2. Strategic planning tools for department decision-making.
3. Workplace and sexual harassment hurt everyone.
Taught by Jan Mirikitani
Block 4: Balancing the Act of Life - Stress Management
A tool-box for:
1. Reducing personal stress.
2. Getting over getting mad.
3. Taking charge of your emotional and physical health.
Taught by Jan Mirikitani
First Aid / CPR
1. Recognize and treat medical emergencies in the critical first minutes until EMS personnel arrive
2. A discussion of the use of Automated External Defibrillator (AED)
Taught by Michelle Heap (EMS) and Frank Shewmaker (Public Works & Fire)
FIRST CLASS - BEGINNER (web site software)
1. If you are a web site administrator for your department this class may be for you.
2. Learn (or re-learn) how to edit current pages, create new pages or upload files to your site.
3. Planning for the future: create pages that will grow with your content and remain user-friendly.
4. Each type of ready-made form available will be covered.
5. Understanding how folders help you organize your pages.
6. Linking: the abyss.
Taught by Julie Mintzer (Administration) and April Mitchell (HR)
Ready to register?
For training offered to any training group: ALL CLASSIFICATIONS (CPR and make up blocks found here)
For training if you work in an ADMINISTRATIVE capacity (Office environment - City Hall, Public Works Compound, Library, Public Safety, WWTP Lab)
Click this link if you work in an INSPECTOR capacity (Planning & Zoning, Engineering, Parks Maintenance)
Click this link if you work in a LABORER capacity (Public Works, Sewer Plant)
Click this link if you work in EMERGENCY MEDICAL SERVICES (Coming soon)
FUTURE TRAINING
* FMLA & ADA
* Dealing with Difficult Residents - taught by Captain Scott Battoe
* Microsoft Office - offered at SWIC
* Hazardous Materials - taught by our Fire Department
* First Class web site software - taught by Julie Mintzer & April Mitchell
* Workplace Safety/OSHA - with consultation from Lowenbaum Partnership
* Disaster Planning
* Blocks 1-4 will be repeated as needed - taught by Jan Mirikitani (more to come - May 08)
* Fire Safety & Extinguishers - taught by our Fire Department
* Nutrition & Healthy Living - taught by our specialists at Public Safety
| 
