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O'Fallon Water Division
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 The Water Division of the Public Works Operations Group provides preventive maintenance for the water system (including flushing the fire hydrants and exercising valves); takes care of repairs to the water system (including meters, valves, fire hydrants, pump stations, storage tanks, and broken water mains); installs service taps and meters, activates and deactivates service, and performs leak checks; maintains system-monitoring devices and extracts samples and performs tests to assure water quality.
In order to reduce costs the division uses AMR which stands for Automatic Meter Reading. Water meters are located in the ground at each property and have an ERT (Encoder-Receiver-Transmitter) on top of the meter lid that facilitates radio reading. Please be careful around the water meter when mowing or doing other lawn maintenance to avoid damaging the equipment. Damaged water meter components are expensive to replace and can result in costly charges to the customer. If you have any questions, please call 624-4500, extension 5.
O'Fallon purchases water from Illinois-American Water Company's plant in East St. Louis. The Division brings water to to 14,000+ water customers in both O'Fallon and Fairview Heights through City pipelines; click here to see the current residential water tap rates. There are three 1/2 million gallon, elevated storage towers - at St. Clair Mall, near O'Fallon YMCA, and near Moye Elementary School. Additionally, there are two ground storage tanks capable of holding another million gallons each.
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Rate Information
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Current rates can be found here.
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Click on the link for the survey results.
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Click on the link for the Water Cost Comparison.
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Click the link for a the survey on water and sewer rates.
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Backflow Information
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Do you have a Backflow Prevention Device on your city water hook-ups? If so, these devices must be inspected once per year. Attached is a list of contact information for contractors that we are aware of, who are certified to inspect cross connection control devices.
**Inclusion in this list does not indicate an endorsement by the City of O'Fallon.
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IEPA mandates surveys go out to water customers every 3 years.
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City of O'Fallon Code of Ordinance.
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See highlighted section for information.
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Link to the Illinois Plumbing Code.
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Water Line Information
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Information on depth and type of water line. Who to call for water taps installation.
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Information on the proper placement of the water service line.
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Water Quality Information
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Click the link for a full report that summarizes the quality of water that we provided last year, including details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies
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This link lists the PH factor (entry point and within), hardness level, temperature, & bulk water prices
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Do you need a specific form? Downloadable forms have been placed here for your convenience. If you don't find the one you need, call 624-4500, ext 3.
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Water Conservation: Every Drop Counts
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This is an important environmental issue. Click this link to go to a page of water conservation resources such as saving water inside and outside of your home, access a budget calendar to find out how much water you use at your home, and tips for creating beautiful, water conserving gardens! There are also fun things for kids.
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This article is fron the American Water Works Association's Manual on Conservation Programs. It discusses the benefits of pursuing efficient water use.
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