Customer Service:
Answer phone calls for customer service.
Provide maintenance staff to attend to the requests in water, sewer and street divisions.
File and track work order requests.
Install citywide holiday decorations, flags and banners.
Locate underground water main lines and sewer main lines upon request to prevent system disruption when excavating activities occur.
Maintain records of service for future reference.
Water System:
Provide preventive maintenance for water system, including flushing fire hydrants and exercising valves.
Repair water system including meters, valves, fire hydrants, pump stations, storage tanks and broken water mains.
Install service taps and meters, read service meters, activate/deactivate service, and perform leak checks.
Read system-monitoring meters, extract samples and perform tests to assure water quality.
Provide data on system operating characteristics to aid in future planning.
Wastewater System:
Operate and maintain equipment at the Wastewater Treatment Facility (WWTF), including pumps, motors, mechanical systems and Supervisory Control and Data Acquisition (SCADA) computer system.
Maintain general WWTF site including mowing, cleaning aquatic plant harvesting, access roads and buildings.
Extract samples, perform tests and file reports to assure WWTF is operating properly and within permit requirements.
Inspect service tap connections to collection system.
Provide preventive maintenance for collection system including tree root removal, grease and debris cleaning, grease trap and oil separator monitoring, sewer line video inspection, and routine inspection of pump stations.
Repair collection system including sewer mains, manholes, and pump stations.
Provide emergency services beyond normal working hours to WWTF and collection system when power outages and other unexpected service interruptions occur.
Provide data on all system-operating characteristics to aid in future planning.
Street and Stormwater Systems:
Provide preventive maintenance including culvert and storm sewer cleaning, ditching, roadside grass maintenance, pavement seal coating and crack sealing and roadway sweeping.
Provide repair services for roadway components including culverts and storm sewer pipe, storm sewer inlets, curb replacement and pavement patching.
Provide additional services including tree removal from city owned right of way, storm damage debris cleanup from City streets, and snow and ice control services.
Install and maintain traffic signs, street signs and pavement markings.
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