O'Fallon On Demand

O'Fallon On Demand is a mobile and online service request system for the City of O'Fallon, Illinois. O'Fallon On Demand allows residents to identify issues and report those service requests directly to the City of O'Fallon. Residents can upload a photo or video of the concern and mark the geographic location on a map. Each request can then be tracked for follow up. Requests may be submitted online or using a smartphone.

If the issue you are reporting is a public safety emergency, please call 911.
If the issue you are reporting is a water or sewer emergency, please call 618-624-4545.

To submit a request online, click on "Submit a Request" below to launch O'Fallon On Demand. Once the O'Fallon On Demand screen appears, click on "Service Requests" and follow the on-screen instructions.