O’Fallon Presented with CityWorks Excellence in Enterprise Award


O’Fallon, Illinois At this year’s Cityworks Conference, the City of O’Fallon was awarded the 2019 Cityworks Excellence in Enterprise Award. The Excellence in Enterprise Practice Award recognizes clients who use Cityworks throughout their organization in a high-quality manner. These clients offer great examples of how Cityworks enterprise solutions can help improve work, planning, budgeting, and communication across an entire organization.

“In order to be efficient and effective, we use technology to help us conduct business in the best manner. This has helped us keep our costs low and needed headcount to a minimum. All of which results in savings to our residents,” said Mayor Roach. “This award is validation that we are using our enterprise systems to their full potential.”

The City of O’Fallon has been using Cityworks Asset Management System (AMS) to manage infrastructure and service requests in the Public Works Department for over 14 years. Just over a year ago, O’Fallon implemented another module of Cityworks for Community Development and the City Clerk called Permits, Licensing, and Land, or PLL for short. Cityworks is currently used by Public Works, Community Development, the City Clerk, as well as the Police Department for Crime Free Licensing, and is also integrated with the O’Fallon On Demand app to handle all citizen requests.

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If you would like more information about this topic, please contact Grant Litteken at 618-624-4500 x 8760 or email at glitteken@ofallon.org.

CityWorks Award 2020

Pictured (left to right): O’Fallon GIS Coordinator Chad Quinn, Brian Haslam, the President & CEO of Cityworks, O’Fallon IT Manager Dan Gentry, O’Fallon Community Development Coordinator Jessica Short.