Utility Billing

The Water & Sewer Billing Division processes requests for water start up as well as discontinuation of services. They can set up leak checks on meters and dispatch emergency shut-off requests. They also provide payment options for water and sewer billing. In addition to requests for these services, all water and sewer billing questions should be directed here.

To email the Utility Billing Department, please click here.

Staff Contacts

Name Title Phone
Lisa Cole Utility Manager / Technical Coordinator 618-624-4500 ext 1
Kim Reynolds Senior Utility Billing Clerk
Amie Davis Utility Billing Clerk
Kacie White Utility Billing Clerk